Compliant websites for letting agents and estate agents.

For a letting agent, the website comes with legal duties attached. The law says what it has to show. If you have a website, the Consumer Rights Act 2015 requires your list of fees to be published on it, with amounts including VAT, alongside a statement naming your redress scheme and, if you need one, your client money protection scheme. The client money protection rules add a copy of your membership certificate. And since 1 May 2026, any written advert for a home to let, your own online listings included, has to state the rent as a single figure. Most web designers have never read any of this, which is how agencies end up with a smart site and a fees page that would not survive a Trading Standards check. Page Forge builds letting agent websites with every required disclosure built in, written in plain English and kept up to date.

Estate agents have fewer website-specific rules, but the same underlying duty. Consumer protection law, now the Digital Markets, Competition and Consumers Act 2024, which replaced the old Consumer Protection from Unfair Trading Regulations in April 2025, says you must not leave out information a buyer or tenant needs to make a decision. National Trading Standards has set out what that means for property listings in three parts, from price, rent and council tax band through to broadband, parking and flood risk. Every residential estate agent must also belong to an approved redress scheme. We also know what it takes to get a regulated client’s site through formal compliance approval: Clermont Mortgage Solutions, an FCA-regulated mortgage broker whose website was reviewed and approved by its principal firm’s compliance team. We bring the same care to agency sites.

One honest point before you go further: no web designer can make your agency compliant. Trading Standards enforces these rules, responsibility stays with you, and the fees, scheme details and wording have to come from you. What we do is give every required item a proper place, put it where the law expects it (your scheme statements sit with your fees, for a start), and change it promptly when you tell us something has changed. These rules are for England; Scotland and Wales run their own lettings regimes. A one-page site is £99 to set up and £29 a month, with larger sites such as property listings or portal feeds quoted individually. For the marketing side of an agency site, winning landlords and valuations, see our pages for letting agents and estate agents.