quizFAQs · Straight answers

Your questions, answered plainly.

Everything you might want to know before getting in touch: what a website costs, how fast it goes live, what’s included, how SEO works, and the support you get afterwards. No jargon, no sales spin.

Below are the questions we get asked most often, grouped so you can find yours quickly. If your question isn’t here, just get in touch. A real person will answer, usually the same working day. There’s never any pressure and never any jargon, whether you’re ready to go or just weighing things up.

Getting started

How quickly can my website go live?
Most sites are live within about five working days. Once you tell us about your business and send your details, we design, write and build everything, then publish as soon as you’re happy.
I’m a tradesperson with no website – where do I start?
Just get in touch for a quick chat or send a WhatsApp. We only need to know what you do, where you work and your contact details. No tech knowledge required: we handle the domain, design and everything else.
What do you need from me to get started?
Very little. A rough idea of what you do, the areas you cover, your contact details and any photos or a logo if you have them. If you don’t have photos or written content, we can help with that too. You don’t need to prepare anything technical.
Do I need to know anything technical?
Not at all. That’s the whole point. You don’t need to understand domains, hosting, SSL or plugins. We handle all of it and hand you a finished, working website. If you can send a text message, you can get a site from us.
Do I need WordPress?
No. Many local businesses pay a fortune for WordPress sites that are slow, need constant updates and break when a plugin changes. Page Forge builds fast, secure, hand-coded sites with nothing for you to maintain: we handle everything.
Isn’t a one-page website too small for a real business?
For most tradespeople and local businesses, one well-built page is all you need: who you are, what you do, your area and how to contact you. It loads fast, reads perfectly on a phone and turns visitors into calls. If you need more, we also build multi-page and custom sites.
Do you only work with businesses in Hassocks?
We’re based in Hassocks and work with businesses right across Mid Sussex: Burgess Hill, Hurstpierpoint, Haywards Heath, Ditchling, Brighton, Hove and beyond. We can also work with businesses anywhere in the UK, mostly by phone, email and video.

Pricing & what’s included

How much does a small business website cost?
Page Forge websites start at a £99 one-off setup fee plus £29 a month, or £299 a year if you pay annually (two months free). That includes the website, your .co.uk domain, UK hosting, SSL and six content updates a year, with no hidden costs. See the full pricing page for details.
What’s included in the monthly fee?
Your domain, UK hosting and SSL, six content updates a year, and ongoing phone and email support. We don’t build it and disappear: you’ve always got someone to call.
Are there any hidden costs or long contracts?
No. The price you’re quoted is the price you pay, and there’s no long tie-in. You’re not locked into a multi-year deal, and any optional extras such as SEO are always priced clearly before you decide.
Can I pay for the year up front?
Yes. The Annual Forge plan is £299 a year plus the one-off setup fee, which works out as two months free compared with paying monthly. You also get priority support and free domain registration.
What if I need more than a one-page website?
Bigger projects such as multi-page sites, custom features or an online shop are quoted to match the work involved, so you only pay for what you actually need. Tell us what you have in mind and we’ll give you a clear, fixed price up front.
Do I own my domain and content?
Yes. Your domain is registered for your business and the content is yours. We believe in no lock-in, so you’re never trapped. If you ever wanted to move on, your domain and content go with you.

SEO & being found

Do you do SEO?
Yes. Our SEO service starts at £99 as a one-off: keyword research, on-page optimisation, local search signals, structured data and your Google Business Profile setup. No monthly retainer and no long contract. We can optimise a site we didn’t build, too.
Can you get my business recommended by ChatGPT and AI search?
Yes, that’s AI optimisation, or GEO, and it starts at £99. When someone asks ChatGPT, Gemini or Claude for a local recommendation, they name only two or three businesses. We structure your content, data and crawler access so yours is one of them.
What’s the difference between SEO and GEO?
SEO gets you ranked on Google; GEO gets you quoted by AI assistants. They overlap, because both reward fast, clear, well-structured pages, but AI assistants specifically favour answer-first writing, question-and-answer pairs and machine-readable data. They work best together.
How long does SEO take to work?
Local SEO usually starts to show over a few weeks to a few months, depending on how competitive your area and trade are. There are no instant guarantees with search, and anyone who promises page one overnight is not being straight with you. We focus on the solid foundations that pay off steadily.
Can you do SEO on a website you didn’t build?
Yes. We can review and optimise an existing site whether it’s on Wix, Squarespace, WordPress or anything else. If you’d like to know where you stand first, ask us for a free website audit.

After launch

What happens if I need a change made?
Just email or call us. Six content updates a year are included, so changing a phone number, swapping a photo or adding a service is covered. We make the change for you, so you don’t have to touch anything technical.
What if something breaks?
It shouldn’t, because your site is hand-coded and hosted on fast, reliable UK hosting with nothing to update or go wrong. But if anything ever does, you’ve got a real person to call and we sort it out.
Do you offer support after the site is live?
Yes. Ongoing phone and email support is included in your plan. We don’t build it and disappear. If you’ve got a question or need a hand, we’re here.
Can you help with my email and IT too?
Yes. We set up professional business email on Google Workspace or Microsoft 365, and we also offer fixed-price IT & AI consulting for small businesses, covering 365, cloud, security and AI. Same honest, no-lock-in approach.
What if I want to leave?
You’re free to. There’s no long contract and you own your domain and content, so nothing holds you hostage. We’d rather keep your business by doing good work than by trapping you in a contract.

Still have a question?

If your question isn’t answered above, drop us a message or give us a call. We’ll get back to you personally, usually the same working day.

alternate_email
call
location_on
Based inHassocks, West Sussex, serving Mid Sussex & the UK

Send us a message

Or message us on WhatsApp
chat